FAQ
Q:Parameter’s meaning?
A:The parameters includes configuration,working frequency,attenuation range,steps, interface type,control interface and so on.
1,Configuration:The configuration of programmable attenuators defines the topology of a programmable attenuator, specifies the number of input ports and output ports, and specifies how many sub modules to make up the programmable attenuator.
2,Working frequency:The working frequency of programmable attenuator is the use of programmable attenuator in a given frequency range, and the performance of programmable attenuator can meet the requirement of index.
3,Attenuation range:The attenuation range is the range of the attenuation range of the programmable attenuator, which describes the relative reduction of the signal power after the signal is regulated by the programmable attenuator. When the programmable attenuator is set to unattenuated state, the output power is maximum after the programmable attenuator is passed through the programmable attenuator. When the programmable attenuator is set to the maximum attenuation state, the output power is linearly changed to the minimum after the programmable attenuator is passed through the programmable attenuator. The attenuation range of the programmable attenuator is from 0 to programmable attenuation. Maximum range of the device
4,Attenuation Steps:The attenuation step is the difference between the decrement of the attenuation of the programmable attenuator or the decrement of the adjacent attenuation. The attenuation step can be set by software, and the attenuation step setting range is from the minimum attenuation step to the maximum attenuation of the programmable attenuator.
5,Interface type:The type of interface is the form of RF connector of input and output ports. The interface types are mainly SMA (f) and N (f).
6,Control interface:Programmable attenuator and external communication equipment, computer and other communication ports. At present, it supports RJ45 network port communication.
Q:If you can’t find the product that you need from the product list,What should you do?
A:It’s all right,we still have many product do not put them in the web,because of limitation of web.And we can also offer custom service,please contact our BA, we can ask our product manager and designer communicate with client one on one,to offer customized solution.
Q:What do you need pay attention to while using programmable attenuator?
A:The following points should be noticed while using:
1,Please must guarantee the RF cable that connect the programmable is reliable,and the RF cable connector and programmable attenuator interface should be tightened.
2,Please must guarantee the input power can’t be over the max power of programmable attenuator.
3,Please must guarantee that the device IP is in the same network segment as the switch IP, and there is no conflict between the IP and the device.
Q:How long is the lead time?
A:The conventional products have stock in store,please confirm the quantity with customer service. Usually the conventional product’s lead time is 1-2 weeks. But the product of high configuration,customized and batch,please communicate and confirm with customer service.
Q:Delivery and Logistics.
A:We cooperate with SF,YuanTong and Debang in China.
We cooperate with DHL,UPS on abroad.
Our product will be package with standard carton, and the outside is protected by wooden carton and bracket .
Q:How to pay?
A:We accept these modes of payment that cash,bank transfer and network payment and so on.
Q:What kind of invoices are issued (Only in China) ?
A:After the acceptance of products and services, we provide the following types of invoices for customers:
1, hardware products, tax rate of 16% special invoices for value-added tax, can be deducted.
2, software products, with a duty rate of 16%, can be deducted.
3, service products, with a duty rate of 6%, can be deducted.
Please provide the company's invoice information before invoicing. After the invoice is opened, we will express it to you.
Q: How long is the warranty period?
A:We offer one year’s warranty since check and accept product by clients.
Q:How long is the warranty period of consumable product?
A:There are no warranty about the consumable product,but we will be responsible for the return of products due to quality problems.
Q:How long is the maintenance time?
A:Different products, different configurations of product maintenance time vary greatly, please contact customer service to confirm the detailed maintenance time.
Q:Parameter’s meaning?
A:The parameters includes configuration,working frequency,attenuation range,steps, interface type,control interface and so on.
1,Configuration:The configuration of programmable attenuators defines the topology of a programmable attenuator, specifies the number of input ports and output ports, and specifies how many sub modules to make up the programmable attenuator.
2,Working frequency:The working frequency of programmable attenuator is the use of programmable attenuator in a given frequency range, and the performance of programmable attenuator can meet the requirement of index.
3,Attenuation range:The attenuation range is the range of the attenuation range of the programmable attenuator, which describes the relative reduction of the signal power after the signal is regulated by the programmable attenuator. When the programmable attenuator is set to unattenuated state, the output power is maximum after the programmable attenuator is passed through the programmable attenuator. When the programmable attenuator is set to the maximum attenuation state, the output power is linearly changed to the minimum after the programmable attenuator is passed through the programmable attenuator. The attenuation range of the programmable attenuator is from 0 to programmable attenuation. Maximum range of the device
4,Attenuation Steps:The attenuation step is the difference between the decrement of the attenuation of the programmable attenuator or the decrement of the adjacent attenuation. The attenuation step can be set by software, and the attenuation step setting range is from the minimum attenuation step to the maximum attenuation of the programmable attenuator.
5,Interface type:The type of interface is the form of RF connector of input and output ports. The interface types are mainly SMA (f) and N (f).
6,Control interface:Programmable attenuator and external communication equipment, computer and other communication ports. At present, it supports RJ45 network port communication.
Q:If you can’t find the product that you need from the product list,What should you do?
A:It’s all right,we still have many product do not put them in the web,because of limitation of web.And we can also offer custom service,please contact our BA, we can ask our product manager and designer communicate with client one on one,to offer customized solution.
Q:What do you need pay attention to while using programmable attenuator?
A:The following points should be noticed while using:
1,Please must guarantee the RF cable that connect the programmable is reliable,and the RF cable connector and programmable attenuator interface should be tightened.
2,Please must guarantee the input power can’t be over the max power of programmable attenuator.
3,Please must guarantee that the device IP is in the same network segment as the switch IP, and there is no conflict between the IP and the device.
Q:How long is the lead time?
A:The conventional products have stock in store,please confirm the quantity with customer service. Usually the conventional product’s lead time is 1-2 weeks. But the product of high configuration,customized and batch,please communicate and confirm with customer service.
Q:Delivery and Logistics.
A:We cooperate with SF,YuanTong and Debang in China.
We cooperate with DHL,UPS on abroad.
Our product will be package with standard carton, and the outside is protected by wooden carton and bracket .
Q:How to pay?
A:We accept these modes of payment that cash,bank transfer and network payment and so on.
Q:What kind of invoices are issued (Only in China) ?
A:After the acceptance of products and services, we provide the following types of invoices for customers:
1, hardware products, tax rate of 16% special invoices for value-added tax, can be deducted.
2, software products, with a duty rate of 16%, can be deducted.
3, service products, with a duty rate of 6%, can be deducted.
Please provide the company's invoice information before invoicing. After the invoice is opened, we will express it to you.
Q: How long is the warranty period?
A:We offer one year’s warranty since check and accept product by clients.
Q:How long is the warranty period of consumable product?
A:There are no warranty about the consumable product,but we will be responsible for the return of products due to quality problems.
Q:How long is the maintenance time?
A:Different products, different configurations of product maintenance time vary greatly, please contact customer service to confirm the detailed maintenance time.